Shipping policy

Thank you for visiting and shopping at The Kalos Co. Following are the terms and conditions that constitute our Shipping Policy.

We currently are accepting domestic orders only. No international shipping options available.

| SHIPPING & PROCESSING |

SHIPMENT PROCESSING TIME

All orders made before 12:00 a PST are processed within 3-5 business days. Orders are not shipped on weekends or holidays.

SHIPPING RATES & DELIVERY ESTIMATES

All orders in the USA ship for $9.00 (or for free with purchase over $85).

Delivery delays can occasionally occur.

SHIPMENT CONFIRMATION & ORDER TRACKING

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

CUSTOMS, DUTIES & TAXES

The Kalos Co. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

DAMAGES

The Kalos Co. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

 | SHIPPING FAQs |

WHERE DO WE DELIVER?
Due to the raw nature of our products, we are only able to service the USA.

CAN THE ORDER BE DELIVERED TO MULTIPLE ADDRESSES?
We do not accept shipment to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.

DO YOU OFFER DELIVERY TO PO BOXES OR MILITARY APO/FPO ADDRESSES?
We support shipments to PO Boxes, but we cannot ship to Military APO/FPO addresses.